Shipping policy

PawVora – Delivery Information

At PawVora, every order is handled with care — from our warehouse to your doorstep. Whether you're shopping for pet grooming essentials, fun toys, feeding accessories, cozy pet products, or everyday pet care supplies, we strive to ensure your items arrive safely, securely, and ready to make life better for you and your furry companions.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, especially for remote areas.

🚛 Logistics Method

At PawVora, all orders are shipped through trusted third-party logistics and courier partners. Depending on your location, your order may be delivered by local or international shipping providers.

Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to track your shipment until it reaches your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services, depending on the destination and service availability.

📦 Packaging & Handling

Every PawVora order is:

  • Carefully packed with protective materials to help prevent damage.

  • Securely sealed for safe delivery.

  • Quality-checked before dispatch.

  • Handled with care to protect pet accessories during transportation.

Our goal is to ensure your pet products arrive clean, secure, and ready for your furry friend to enjoy.

🎁 Gifting a PawVora Order

Looking for a thoughtful gift for a pet lover or their furry companion?

PawVora offers a variety of pet accessories that make wonderful gifts for pets and their owners.

You may be able to include a personalized message at checkout, where available.

Some orders may also include gift-ready packaging options.

📅 Delivery Schedule

Delivery Days

Monday to Friday

No Deliveries

Weekends or public holidays

Order Cut-Off Time

Orders placed before 1:00 PM → shipped the same business day.

Orders placed after 1:00 PM → shipped the next business day.

Shipping schedules may vary during peak seasons, public holidays, or unexpected logistics disruptions.

⚠️ Important Notes

Remote Areas

Delivery may take longer or include additional shipping charges.

Missed Deliveries

Re-delivery charges may apply if delivery attempts fail.

Incorrect Address

Please ensure your shipping details are accurate before placing your order. Incorrect or incomplete addresses may result in delivery delays or additional charges.

Shipping Delays

Although we aim to deliver within the estimated timeframes, unexpected delays may occur due to weather conditions, customs processing, courier operations, or other circumstances beyond our control.

📸 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery where possible.

  • Provide clear photos of the issue, including the product and packaging.

  • Include your order number to help us process your request quickly.

Our support team will work to resolve the issue with a replacement or refund where applicable.

The 48-hour reporting request does not limit any mandatory consumer rights.

📦 Track Your Order

Once your order has been shipped, you'll receive:

  • A tracking link via email or SMS.

  • Shipment updates provided by the delivery carrier.

  • Information about your package's estimated arrival, where available.

You can use your tracking details to follow your PawVora order until it reaches your doorstep.

💬 Need Assistance?

Have questions about shipping, order tracking, or a special delivery request?

Please visit our Contact Us page, and our support team will be happy to assist you.

At PawVora, we're dedicated to making your shopping and delivery experience smooth, reliable, and stress-free — so you can spend more time enjoying special moments with your beloved pets.